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FAQs

When will my order ship?

All of our items are printed custom, just for you.  Please allow 3-5 days for your order to be printed and shipped.  Shipping times will vary by location.

United States - 2-7 business days

Canada - 5-10 business days

Rest of the World - 7-15 business days

 

What is your return policy?

We stand by our products 100%.  If you are not satisfied with your purchase, please contact our support team within 30 days at info@inkedsoul.com

 

Please note that items ordered via Upload Your Ink are final sale.  If you have any issues with the quality of the products received, please reach out to us at info@inkedsoul.com

 

Do I need to pay customs fees?

Yes.  If you are not in the United States, you will be responsible for covering the customs fees for your shipment.  These will vary based on your location and the size of your order.  Please check with your local postal delivery service for more information.

 

Do you have a gift option?

We do not currently offer custom messages in your order, but your packing slip will never list the prices for the items you purchased.